Translation of gefrieren

In the beginning it looked brutal but it worked. He brought my wallet back to me and asked me to count the bills in it. I was stunned and could not believe what just happened. He repeated his order.
Our link book file suddenly disappeared overnight, and the technical team had no idea why. We fixed the problem now. Please go to vocabulix and than press the menu Link Book. Do you see it now?
To be honest, we did not understand one word of what he was saying, because his English was so terrible. Or maybe it wasn't and it was only his accent which we could not grasp. To us it was Chinese.