Translation of unerledigt

We would love to have you here as our guests! My niece Katja had also many diffculties with the new surroundings. She is really upset with this new change. How was your trip to Italy? I'll keep writing to you!
Don't worry... Very nice graphics, much nicer and more modern! I like all the pages except the front page. In my opinion, the front page is too 'busy'. The links at the bottom are not good.
The travel agent's representative promised that they would return us the difference of the money. They also assured us that we would get special treatment, such as extra drinks and a Kayak expedition.