Translation of Waagschale

Mr. Chang informed me that you have a customer that requires similar applications to what my customers have here in Switzerland. I am planning my next trip and I will consider visiting you too.
She insisted that there should be an actual step, where the man proposes friendship to the woman, at a nice dinner or giving her a gift or flowers or going down on his knees. Cultural differences.
To be honest, we did not understand one word of what he was saying, because his English was so terrible. Or maybe it wasn't and it was only his accent which we could not grasp. To us it was Chinese.