Translation of bewitched in German

We could not believe how difficult it was to find a decent room in this four star hotel. I went to the reception desk and complained about our room and about the attitude and bad service.
We decided to walk back and explore the city on foot. It was hard to cross the streets as there was an endless flow of motorcycles and bikes. One needed to just enter the street and cross it.
During my summer vacation I want to go to Italy for a month. I already look forward to it. I hope that our communication is helping you and I would be pleased about continuing writing mails.