Translation of illusory in German

The guy at the reception was pretty friendly and gave me keys of the hotel's suites. The first suite was again without windows. I returned and asked for the same with windows. He gave me other keys.
Our bus was completely full and we were the only Europeans on our tour. There were also Americans and people from South Korea. The driver took us to a place called Tam Coc. He drove like an idiot.
Unfortunately, I have never been to the United States, but I was in Mexico last year, that is close. Zurich is a very nice city, the people are friendly and the lake is very beautiful.